Some 2024 wins for animal welfare in
our care work
• We equipped our teams to identify each animal's individual
needs and give them the best possible care when we rolled out
our Animal Voice core training.
• To make sure animals suffering from cruelty and neglect get
the support they need, we collaborated with our partners in the
veterinary profession.
• To create perfect matches between animals looking for homes
and potential adopters, we introduced new ways for people to
adopt animals. Our annual Adoptober campaign saw a 36 percent
increase in applications for dogs and seven percent for cats
from our centres.
• We provided expert veterinary care for the animals we'd rescued,
after agreeing to transfer public work at our Finsbury Park
Hospital to our PDSA partners.
Challenges
• The sheer numbers of animals needing our help challenged our
capacity to provide the care they needed.
• Avian influenza continued to impact our operating model,
and our wildlife centres had to keep robust biosecurity measures
in place.
What's coming up
In line with our strategy, we have a commitment to care for
animals, using the latest evidence, knowledge and good practice.
In 2025 we'll:
• give our veterinary partners further training and support to
ensure they understand what to do when treating wildlife, and
animals suffering from cruelty and neglect
• give dogs in our care the right environment for rehabilitation,
by working with veterinary and behavioural experts to pilot two
new kennels designed to meet dogs' needs - this will lead to
a planned rollout across our centres, ultimately reducing the
negative impacts of a traditional kennel environment
• achieve better welfare outcomes for animals, by focusing on
their end-to-end journeys with us
• ensure animals get the best care from us, by continuing
enhancements to our digital Animal Shelter programme,
which holds accurate, comprehensive information about all
the animals in our centres.
TRUSTEES' REPORT AND ACCOUNTS 2024 19
47,966 animals
in our care got
personalised support,
as we listened to
each one's unique
'animal voice'
We took in and
cared for 13,637
wild animals and
we found loving
new homes for
26,294 animals
LEAF Greener
and cleaner
Energy audits across
our centres and
hospitals are showing
us how to reduce our
energy consumption