TRUSTEES' REPORT AND ACCOUNTS 2022 11
Caring for animals
WE SAID WE'D… …AND WE DID IT BY… THE IMPACT ON ANIMALS
✚ ensure the best outcomes
for animals in our care
✚ developing an innovative Animal Voice
approach under our Animal Journey programme,
allowing us to understand animals' needs from
their perspective and get an objective measurement
of the impact of our care on their welfare
✚ piloting this approach with equines, alongside
tailored care plans focused on individual animals'
health, welfare and behavioural needs
✚ The animals in our care will get even more
tailored support, ensuring we can respond
quickly to any issues
✚ work more closely
with partners
✚ sharing our Animal Journey and Animal Voice
work with our partners
✚ launching our first major veterinary
partnership with the PDSA, which took over
our public veterinary work in Manchester,
Birmingham and Merthyr Tydfil
✚ More of the animals in our care benefit from
our in-house veterinary expertise
✚ Our vets can maximise animal welfare by
working more closely with our frontline
workers to understand, forecast and prepare
for the challenges they face
Justice for animals
WE SAID WE'D… …AND WE DID IT BY… THE IMPACT ON ANIMALS
✚ move towards handing
over our prosecution work
to the Crown Prosecution
Service (CPS), while retaining
our vital role in supplying
evidence to support any
animal cruelty prosecutions
✚ holding discussions with the government,
though with no timescales agreed as yet
✚ focusing on streamlining our in-house
investigation and prosecution processes to
put us in the best position once we have
a decision
✚ Animal welfare prosecution cases will
have the accountability associated with the
oversight of a public body
✚ continue to prosecute
animal cruelty cases in
the meantime
✚ bringing 400 individuals to justice for animal
welfare offences
✚ mounting a sophisticated operation to break
an organised puppy-trading ring and bring all
the criminals involved to book
✚ achieving a 95 percent success rate
in convictions
✚ Publicity around cruelty and neglect
prosecutions encourages people to think and
talk about how humans should treat animals
✚ Prosecuting animal abusers drives home the
message that cruelty is wrong and has no place
in society
✚ Animals rescued from convicted abusers are
not returned to them to be abused again
✚ Convicted abusers may be disqualified from
keeping animals, to prevent them from causing
harm to animals in the future
Helping animals - and their owners - from war-torn Ukraine
We know that human disasters, such as the horrific war in Ukraine, inevitably impact on animals too.
As people fled from danger, it was so moving to see the incredible efforts they and aid workers made to
get their pets to safety too. Immediately, our teams began collecting pet food and veterinary supplies
to send to animals in need. We also supported organisations helping animals on the ground in Ukraine.
Behind the scenes, we worked with other animal welfare charities and the government to make it
quicker and easier for refugees to enter the UK with their pets. We didn't want traumatised pet
owners to have the added heartbreak of losing their beloved pets, so we adapted one of our animal
centres as an isolation unit for up to 40 cats and dogs, to eliminate the risk of their bringing in
diseases such as rabies.